Privacy Policy

This site is operated by RiteWill Services Private Limited, a company incorporated in India with CIN U69100KA2026PTC224362 and registered office at i-12, Old Airport Road, Diamond District, Kodihalli, H.A.L. II Stage, Bengaluru North, Bengaluru, Karnataka, India – 560008.

For the purposes of the Digital Personal Data Protection Act, 2023, we are the Data Fiduciary in respect of the personal data described in this policy.

Through the enquiry form on this site we collect only what we need to respond to you:

• Your name.
• Your telephone number.
• Your email address.
• Optionally, your state or union territory, because stamp duty and registration procedure vary across India.
• Optionally, any message you choose to write describing what you need.
• The service page you sent the enquiry from, which is recorded automatically so that the right person calls you back.

When you book a consultation we also keep the time you chose, and whether you agreed to the call being recorded. We record a consultation only if you ticked that box. Its recording and the transcript made from it are kept with your matter, seen only by those working on it, and are never used for any other purpose.

If you choose to sign in with Google rather than type your details, we receive your name and email address from Google. We do not receive your password, and we do not gain access to your Google account.

Our servers also record ordinary technical information such as IP address and browser type, which is used to keep the site running securely.

To understand how the site is used, we use Zoho PageSense. It sets cookies and records which pages are visited, where visitors click and scroll, and where a form is left unfinished, and it may replay a visit's movement around a page. Anything typed into a form is masked and never recorded. PageSense runs only if you accept it when the site first asks, and you can change your answer at any time from Cookie settings at the foot of every page. We use it only to improve the site.

We use your details for one purpose: to respond to your enquiry and, if you ask us to, to carry out the work you engage us for. We rely on the consent you give when you submit the form, and on our legitimate need to keep records of the matters we handle.

We do not use your details for advertising, we do not sell them, and we do not share them with third parties for their own marketing.

Your enquiry reaches the associates at RiteWill Services Private Limited who handle the kind of matter you have asked about. Where your matter requires legal advice or a document to be reviewed, it is shared with the practising advocate instructed on it.

We use Zoho's services: Catalyst to host this site, CRM to keep enquiries, Bookings and Meeting to schedule and hold consultations, Mail to send email, and PageSense to measure how the site is used. Those services process the data on our instructions and are located in India. We do not transfer your personal data outside India.

We may disclose information where we are required to by law, by a court, or by a regulator.

Enquiries are retained for retention period to be supplied, after which they are deleted. Where you become a client, records relating to your matter are kept for as long as required by law and by professional obligations.

Under the DPDP Act, 2023 you have the right to:

• Obtain a summary of the personal data we hold about you.
• Have inaccurate or incomplete data corrected or completed.
• Have your data erased where it is no longer needed for the purpose it was collected for.
• Withdraw your consent at any time.
• Nominate another individual to exercise these rights on your behalf in the event of your death or incapacity.
• Make a grievance, and escalate it to the Data Protection Board.

To exercise any of these, write to info@ritewill.com.

For a complaint or grievance, write to our Grievance Officer at grievance@ritewill.com with your name, contact details, a description of the grievance and any reference numbers. We aim to respond within two weeks of receipt. That is the expected time for a response, not a promise that the matter will be resolved within it. Place of hearing: Bengaluru City, Karnataka, India.

Our Data Protection Officer is Chandan K Mene, dpo@ritewill.com, for questions about how your personal data is handled or requests relating to your rights under the law.

We will update this page when our practices change, and the revision date will be shown here. Material changes affecting how we use data you have already given us will be notified to you directly.

See also our data protection notice and our terms of service.